How important is automatization on eBay to avoid disputes?

How important is automatization on eBay to avoid disputes?

eBay is a great way to make some extra cash, to feel more financially independent, or even to start and grow your own business. Anyone can do it. You just need some time to invest. But before you do that, make sure you take the proper steps to educate yourself about every little stone that can come your way during your dropshipping journey on eBay.

After finding the right products and listing them, you may think that everything is all set, and your business is up and running. But there are few more things you need to consider. Тhe more products you have in your listings, the more orders you receive, the greater the probability you get disputes or claims.

To handle them you need to be very diplomatic… or to avoid receiving them. In this article we will tell you what you need to know about claims and disputes, and how to avoid them with little help from Web Seller Guru.

What are disputes and claims?

If a buyer has a problem with their order such as:

  • The item is different than described;
  • The item didn’t arrive at all,

they can open a dispute. Then, you can communicate with them, as a seller, and try to find the best resolution of the problem.  When you both agree on some resolution, they can close the dispute. But if you don’t, you both can escalate the dispute into claim.

Then, an investigating agent from PayPal will be assigned to review the case and make the best decision.

What happens during a dispute or claim?

During the dispute, the transaction related to the ordered product will be withheld until the dispute is resolved. In some more complicated cases, the account may be restricted until the dispute is resolved. Then, the seller will not be able to receive PayPal payments until


How to avoid disputes and claims?

If you want everything in your dropshipping business to go easy and to minimize customer disputes and claims, you have a valuable assistant in this task – Web Seller Guru.  With the inventory management software, you will not only get forget about disputes and claims, but you will also grow your business because

It automatically uploads products from different suppliers

With the help of Web Seller Guru, your products can be listed on eBay fast and easy. This saves your time, energy and manpower which you can use to think and design marketing strategies for growing your business.  The listing builder will automatically extract info and photos from your supplier, to make sure that the information you present about your items is completely accurate. This will minimize the possibility of disputes.


It takes care of your inventory

The Web Seller Guru tracking system is designed to help you manage your inventory and prices without any effort. It checks prices and stock availability every hour and updates them on your eBay account, so that you always have up-to-date information on prices and product availability. And the best part – this task doesn’t involve manpower. Web Seller Guru works completely by itself, helping you to avoid stock outs and disputes.

It can move the price of the products when necessary

With WSG you can automatically to change the price of products listed every three hours at a pre-set price. You can also choose which products the software will change prices. This will help you add more activity to your account without having to spend your personal time on it.


Why use Web Seller Guru to avoid any problems with your business?

By using Web Seller Guru as your personal assistant for your dropshipping business on eBay, you will notice that:

  • You have less opened disputes and cases;
  • Your inventory is professionally managed without the need to do it yourself or hire someone else;
  • You have more free time to focus on growing your business and think about strategies;
  • You will work with the most famous suppliers;
  • You can use WSG Help Desk to have all your customers queries into one interface.


With WSG you will grow your business with ease and will automatically minimize the risks for your eBay account. Choose your plan now and elevate your business to the next level.


Why should we choose Aliexpress?

Why should we choose Aliexpress?

Everyone knows that one of the most important steps you have to take when dropshipping is choosing a supplier. Among so many options, today we’d like to discuss one of the most preferred suppliers among dropshippers – Aliexpress.

Why Aliexpress?

If you are just starting your dropshipping journey, Aliexpress is probably the best option for you. In order to boost your Ebay account, you have to make frequent sales and maintain a positive feedback. Using Aliexpress as a supplier, you can choose among huge inventory of low-priced items. 
The profits you will make will not be high on each sale, it will be quantity over quality, but you have to remember hat consistency is key.

Things to keep in mind:

It’s recommended that you choose carefully the supplier whose products you are planning to sell. It’s a good idea to order samples, so that you can see yourself the product you are selling. Although we believe that the “chinese quality” popular opinions are just myths, as most of the suppliers from Aliexpress are offering good quality products, it won’t hurt to do a little research. Also keep an eye on the feedback of the suppliers, as this is a way to guarantee the quality of the items. On the bright side – even if a customer is not satisfied with the quality of the product, the loss would not be that much of a problem.

When it comes to AliExpress dropshipping, lots of the suppliers who you’ll be interacting with will be Chinese, which means that their English isn’t always perfect. However, you can always contact the suppliers in advance to get a sense of their level of proficiency before doing business with them.
Larger suppliers are typically quite responsive as they’ll have sales teams managing your orders and can answer your questions via live chat or email.

Shipping is a delicate matter when dealing with China. Your task is to define your shipping policy, and then display it on your listing to set clear customer expectations. With the commonly favored ePacket delivery option, it typically takes only 7-14 days for a package to reach the US from China. In addition, some suppliers keep their most popular products in US warehouses, which will mean your delivery will be even quicker.
Also, it’s crucial that you provide excellent customer service while the item is being shipped and delivered. For example, contact the customer right after the order has been placed, again when the item is shipped (with tracking number so they can track the package) and finally when the order is received, so you can ask if they are satisfied with their purchase. We all love to get attention and feel important, so they will surely stop by to leave a positive feedback or/and buy something from us again! 🙂


One of the advantages of Aliexpress is that most of the items contain variations – different sizes and colors. We know that this is a great thing for all dropshippers, as most clients are more likely to buy your item if it has variations. It’s a common thing on Aliexpress for all variations to be priced the same, which is even cooler. With our newly released Listing builder v3, you can list variations and change the profit margins for each variation, meaning that you can sell different colors for higher price. For example, if we are selling a purse, it’s most likely for a woman to want the red one (so that it goes well with the red shoes, that she has recently bought 🙂 ) and be willing to pay a bit more just to get it in that color. Let’s not forget that we are being charged by ebay for only 1 listing, however we are selling multiple items. Don’t forget to check out the other new features in our Listing Builder v3 as listing variations is only one of them. 🙂

It’s a common opinion that while Aliexpress has such huge inventory, you don’t have to worry about the item becoming out of stock. This is not 100% true, since a hot selling item might become out of stock quite quickly. Although it would be restocked in a few days, no one would enjoy the shock of finding out that they have sold an out of stock item. Then again, these are things that you simply don’t have to worry about when using WSG to dropship from Aliexpress. We check for stock/price changes on hourly basis and update your item accordingly.

Choosing an Ebay template:

As we’ve discussed, due to the long handling time that your customers will have to face, you will need to be using an Ebay template that has the shipping time clearly specified in it, so that there are not misunderstandings. WSG offers a lot of different templates that we can adjust to your liking. Just pop up a message in our Live chat. 🙂 You can also create your own template, if you’d like.

Some tips while dropshipping from Aliexpress:

To exploit to maximum you can use Cash back service. Everytime you will order the products for your buyers from aliexpress, the cashback service will give you back up to 18% if you buy from your cashback account.

Aliexpress has a lot of products, but keep in mind that you need to choose the most profitable products to dropship. 
When searching products, try to search keywords like ,,As seen on TV’’ ,,trending 2019′’ ,,top 2019′’ ,,best selling’’. Try to look for Chinese brands like Xiaomi, LETV, Meizu. 
Don’t forget to always use faster shipping method, for UK, USA costumers Epacket is the best. 
Try your best to market products as best as possible, set nice pictures, good descriptions, add as many item’s specifics as you can. All these things will surely pay off.

Listing Builder v.3: How to list variations in eBay, how to make draft listings, and how to Schedule your listings

Listing Builder v.3: How to list variations in eBay, how to make draft listings, and how to Schedule your listings

Recently we have released the new version of the Listing Builder. We’ve been working on some really useful new features that we believe our clients will enjoy using. We are going to discuss them in the following article.

1. Listing with variations is now available through WSG


Variation listings are often preferred by many ebay sellers. We all know that while shopping, having a lot of choices regarding size, color, material, etc. is a lot more convenient than having only 1 option. That often results in customers buying more than one piece of the item that you are selling, which boosts your views/sales history and you end up being shown in the Ebay search page. A variation listing on Ebay, despite of having for example 5 different variations, is counted as one single listing, therefore the fees that we are paying are less than what we’ve would have to pay if we list the items individually. We sell more and pay less fees, isn’t that cool?
These are some of the advantages of listings with variations. Keeping these things in mind, we have developed the new version of the Listing Builder, which allows you to create your cool variation listings through our platform. It’s simple, quick and customer-friendly.

Here you can take a look at our step-by-step tutorial:

2. Bundle listings

Bundle listings are items sold together in one listings. This is where you can let your imagination thrive and try to combine items that you believe your customers will find useful to be bought together. From bed sheets combined with pillows, a table combined with a set of chairs, kitchen supplies, to automotive parts that go well together… just anything that comes to mind! Bundle listings are a way to smash the competition and win over the customers. It’s actually quite easy to find out what customers are usually buying together if you look at the amazon section “Frequently bought together”. It’s a very easy way for beginners to be profitable. 
You can create your unique Bundle listings easily with the Listing Builder v3.

Here you can take a look at our step-by-step tutorial:

3. Schedule listings via WSG

With this feature you can load up as many listings as you like, save them as draft and decide when exactly you would like them to be listed on Ebay. Some days you just don’t have enough time to spend listing items. This option is quite convenient to keep your business running, even when you cannot afford hours spent at the computer. Or if you simply don’t want your items to be listed at the same time. Just choose which items you want to list, choose when, and you are all set.

Here you can take a look at our step-by-step tutorial:

We still have a lot of new features coming soon, some of which are : an Auto-order, function, Realtime Tracking, ability to sell on Amazon… and many more! Stay tuned.

Happy 4th Birthday to WSG!

Happy 4th Birthday to WSG!

We’re turning 4. It’s our birthday – but the celebration is for you!

Four years ago, it all started out with a dream. A dream to create something that will make it so much easier to manage your dropshipping business. After months of hard work and dedication, WSG came to life to become the best tool on the market. Today we have customers from all over the world and the best part is that we all share a common bond – we all chased a dream, took a risk and worked our hardest everyday to make it happen. 
We are super excited to be 4 years on the market. The past year has been really a blessing. We have expanded our team, moved to a new office, released a lot of new and super useful features…And we are not even thinking about stopping. The team is motivated and ready to keep up the good work. 
Our birthday wish is to only become better, to make our customers happy and to assist them in enlarging their business to become more and more successful. 
Of course, what is a birthday without a proper party? We always love having one of these. 😉 This is how it went …

Teambuilding journey…

Teambuilding journey...

People call it TeamBuilding. We just call it spending time with friends… 🙂

We recently went on a little trip in the beautiful nature of Bulgaria.

We spent three days away from the technology that is a big part of our everyday life. Experiences such as this one are really valuable. The only thing that mattered during these days was our team and the relationships that we have with one another.

Being part of a team is not easy, but it is worth the effort. When you think about it, you spend more time with your colleagues than with your family and friends. So we strongly believe that what makes our life more beautiful, is being friends with the people you work with and this is what we strive for.

Being in work environment, you don’t always have time to get to know the people you work with as much as you wish you do. This is exactly what these events are made for. We are really glad that we had the chance to do that!
We discovered a lot of things about each other that we didn’t know before. We had the opportunity to share and get closer.
Very interesting activities took place and they made us realize how important each one of us and what makes us so colorful and bright are the colors that each one has to offer to the whole. 🙂

Isn’t this precious? It represents our team and our personalities – creative, loving… and a little bit crazy?! 🙂 We love us just the way we are.

We now know that if only one of us is not there, nothing would be the same. The connection that we have between us is what keeps up the good work and we did realize that…

We came back from this journey not the same as we were before.
We are not a team…We are family!

New home…

New home...

WSG family has a new home! And that’s not all

Everyone knows that New Year means New Beginning. And we are kicking off 2019 with a Big Change..
Along with all the new features coming soon, something else happened and we can’t wait to share it with you all!

Due to the growth of the WSG family, we moved to a new office.
We are now located in an amazing office building with a spectacular view:

Working while looking at that can be quite inspiring… No wonder we are planning such awesome new features!

Of course, we also like to have a bit of fun sometimes…

And relax in our little cosy spot, where we love to share our new ideas…

We decided that something that exciting deserves a little celebration. Well, we have to admit that as much as working, we love partying!
The Web Seller Guru Office Opening party was an amazing event that took place in the office itself. We gathered a lot of our friends, business partners and clients in order to celebrate this new journey that we are taking on.

We took a moment to look back on how it all started…

We are grateful for each and everyone who believes in us!
2019 will be an year full of adventures.

We are ready…
Are you? to Dropshipping Germany to Dropshipping Germany

We are happy to announce that Web Seller Guru support Repricer and Listing Builder for from
With W$G you can monitor your price and stock status from and update them to on every hour automatically.
With WSG Listing Builder you can list automatically products from to in seconds.

We have and Tracking Uploader for this is perfect tool for Dropshipping in Germany

Dropshipping from to 

ECOMMCONGRESS- where eMagic meets reality

ECOMMCONGRESS - Where eMagic meets reality

For the 2nd year in a row, our friends from Events Bakery organized eCommCongress- the event that gathers together interesting, creative and open-minded people, giving them the opportunity to develop business relationships.

The congress included different lectures in English which were translated in Bulgarian anguage, an opportunity to meet the speakers and most of the owners of the companies which took part in the show. What’s more there were workshops helping the guests to improve their business skills.

Google, Rapido, Summer cart, Web Seller Guru, Stenik, etc. were only some of the participants in the congress. Each of the companies had their speaker which answered all the questions people asked. Some of them were giving away presents, such as Rapido and their branded cups and beach towels, while others like Web Seller Guru gave generous discounts. Actually, they were the ones that took, and even more- they kept our attention. The professionals from Web Seller Guru are helping people to create their own drop shipping business and to put the autopilot on.

In conclusion, the organization of the event was on point, the food- one of the most delicious we have ever tasted, and the people from Events Bakery succeeded in creating an amazing atmosphere between the guests.

Happy 1st year to Web Seller Guru!

Happy 1st year to Web Seller Guru!

We are proud to tell you that for a year now we are the best drop shipping partner on the market!
A year ago, on the 9th of April, we registered our own domain name… and the adventure has begun.

Since then there is a team of professionals that works 24 hours 7 days a week. Thanks to them, we can assure you that we are the best drop shipping partner you could ever dream of. Here are a few facts that prove our point:

– We work with fixed monthly fees that never change no matter how money you make

– High level maintenance- our lines are always open for you, whether you have a problem that needs a quick solution, or you’d like to recommend something to us

– You aren’t a client, you are a PARTNER! You are very special to us and we would like to celebrate our first birthday together as business partners!

The invitation is on its way to you…